Massachusetts Medical Interpreter Training

UMass Medical School

Full training schedule...

Gray Matters: Thinking on your feet when solutions are not simply black or white. Trainer: Jessica Goldhirsch, MPH

Join us for this dynamic skill-building workshop and opportunity to work with and learn from colleagues.  Deceptively difficult encounters will be presented for discussion, debate and practice. All cases have been created from the experiences of working medical interpreters.

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What is Medical Interpreter Training?

Medical interpreters need much more than conversational fluency in a second language to meet the needs of patients with limited proficiency in English.

Massachusetts Medical Interpreter Training, a UMass Medical School program, provides bilingual and multilingual individuals with the essential skills required to interpret effectively in health care settings:

  • Fluency in medical terminology
  • Awareness of and sensitivity to cultural differences
  • Competency in specialized medical settings like emergency rooms and mental health clinics

Our programs, taught by highly qualified instructors, offer instruction appropriate for a wide variety of participants, from those just entering the profession to experienced interpreters:

Massachusetts Medical Interpreter Training, a program of the MassAHEC Network at UMass Medical School, has a dual purpose. In addition to helping health care institutions ensure clearer communication between staff and patients with limited English-language skills, we offer career advancement opportunities for people with multilingual skills.

We weave cultural awareness and sensitivity training into all of our medical interpreter programs. Massachusetts Medical Interpreter Training also offers cultural awareness consulting and training for health care organizations. Evaluating employee awareness of and sensitivity to patients’ cultural and linguistic needs is the first step to ensuring accurate, positive communication experiences. 

Conference 2014

Conference 2010

Paving the Way to Health Care Access

 June 20, 2014

Marlborough, Massachusetts


Featured Interpreter

Liliana Zagaria
Liliana Zagaria
Medical Interpreter and Trainer


Read about Liliana...


Need a new training tool?

We can develop customized medical interpreter programs that also address cultural competency.


Massachusetts Medical Interpreter Training

University of Massachusetts Medical School
333 South Street • Shrewsbury, MA 01545
tel (508) 856-3572 • fax (508) 856-4850